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TruCash Cardholder Support

Welcome to TruCash. We are a market leader in prepaid payment, incentives, gifting, and loyalty. We provide prepaid solutions for gift cards, debit cards, payroll, incentives, and consumer loyalty. Our unique online platform offers flexible value-added, customer centric functionality with more security, accountability, and manageability features than any other loyalty program in the world. If you have any questions about TruCash Rewards, please have a look at our FAQ section.

If you have any further questions, please feel free to contact our customer support center.

Customer Service Hours : Mon – Fri : 9AM – 5PM (EST)
Canada / USA: 1-800-624-6171
Outside Canada / USA: 1-905-212-9100
Email: service@trucash.com
Ireland Toll Free Numbers:1.800.947411
Address: 2680 Skymark Avenue, Suite 420, Mississauga, ON, L4W 5L6

Lost or stolen cards should be reported immediately by calling TruCash customer service 24 hours a day, 7 days a week at 1-800-624-6171 (North America) or 1-905-212-9100 (International).

Contact Us Privacy FAQ
© 2024 DCR Strategies Inc. All rights reserved. TruCash and the TruCash designs are trademarks of DCR Strategies Inc. Use of the card is governed by the agreement under which it is issued and subject to Terms and Conditions.

We are the leader in reloadable card and mobile payment solutions

Card Tolerance

Did you know?
Certain locations that include a tip or
surcharge may add a tolerance amount – a preauthorization of up to 20% or more.

Learn more about Card Tolerance

Cardholder Support

Call us toll free at 1-800-624-6171, Monday to Friday between 9am and 5pm (EST). Or email us any time, service@trucash.com.

All company names, logos and brands are property of their respective owners and are used on this website for identification purposes only.